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I am convinced that your assessment was the secret weapon which enabled me to hire the best candidate and avoid a bad hire for the financial manager position."
Jay- I wanted to write you a brief note about my experience with your Top Line Performance Hiring Assessment Tool. I profiled three people, two finalist candidates for a key financial manager position and one retail store manager. I am convinced that your assessment was the secret weapon which enabled me to hire the best candidate and avoid a bad hire for the financial manager position. I conservatively estimate that a bad hire could have cost me at least $20,000 in rehire costs, retraining, loss of knowledge base and distraction of owner/manager from revenue and profit generating activities in the near future. I am going to use your assessment on all management position hiring decisions going forward. After three assessments, I am convinced this tool can eliminate 80% of bad hires!
In the recruiting example, I was able to expose individual strengths and weaknesses in the candidates that most likely would have led to relatively rapid turnover (six months or less). Using your assessment we were able to identify the more stable candidate for our position and offer that candidate the position.
I also used your hiring assessment as an aid to improve my coaching and development of a store manager who is currently struggling to meet our profit goals. The assessment was able to put laser focus on several aspects of the manager's personality which have become the root cause of recent customer service failures and several failures in his ability to staff, schedule and develop his team properly. I am currently trying some new strategies to salvage this hire. If I were to have profiled this individual prior to hiring, I am certain I would not have hired him. I estimate his current cost to my business is missed sales and excessive labor costs at $5000 - $10,000 per month.
I would be more than willing to provide reference calls for you and feel free to use any or all of this marketing materials. Please don't identify my business in your materials to protect the individuals profiled.
Karl Murphy, Raleigh, NC Business Owner, 919-428-4459